Those Little Everyday IT Issues

We just had an upgrade of the printer infrastructure. New printers are installed, Canon Uniflow software are being upgraded as well as the existing drivers are being upgraded. Things went fine except for few users having issues like: Cannot set default printer Cannot print directly from Outlook client Thanks to the link  http://www.howtogeek.com/forum/topic/can-not-set-any-printer-as-default-printer  the issues were resolved following the steps there. The fix, which worked for me yesterday, is simple: Go to HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\ -If the Windows key doesn't exist, create a new key; Then check for the following entry (or create it if it is not there) Name: Device Type: Reg_SZ (String Value) Value: winspool,Ne00 Should you be unable to save it, just make sure the user has Full (or special) access to the Windows key (by right-clicking on the key) After that I ran the "gpupdate /force" as the drivers were pushed using gr...

I will be using the same system from my earlier Plone Installation post to continue with the Active Directory authentication. python-ldap and plone.app.ldap are required to be installed for this purpose. Installation of python-ldap took me quite sometime with errors like [Error: Couldn't install: python-ldap 2.4.10] as shown in the figure below: To properly install python-ldap, development libraries are required to be installed. So, for my Fedora System, i install the following libraries as shown below: yum install python-ldap python-devel openldap openldap-devel cyrus-sasl-devel To install the python-ldap, add the entries in the buildout.cfg as shown below: eggs = ….. plone.app.ldap zcml = …... plone.app.ldap After building the buildout ( ./bin/buildout ), start the plone ( ./bin/plonectl start ) Login to the site as admin and start the Zope Management Interface and click the " acl_users " as shown below: Selec...

While performing file permissions in Windows Server, sometimes one may notice that the SID of the users are not resolve properly especially between child domain and parent domain. To resolve this issue, local policy of the affected system needs to be changed as shown below. Open up the local group policy editor by running the command gpedit.msc on the windows server and navigate through Computer Configuration > Security Settings > Local Policies > Security Options and disable the three components Domain Member: Digitally encrypt or sign secure channel data (always) Domain member: Digitally encrypt secure channel data (when possible) Domain member: Digitally sign secure channel data (when possible)  Restart the Server to refresh the policy settings. This resoved my issue.

A fresh installation of Fedora 17 is taken. To get most of the dependencies installed in a easier way, a group install of Development Tools is performed with root permission. yum -y groupinstall "Development Tools" After some trial and error of missing dependencies while installing Plone and it's add-ons, the following are also installed to simplify Plone installation at the later stage yum -y install zlib-devel openssl-devel libjpeg-devel mod_ssl httpd Download the latest plone from  http://plone.org/ . untar it and install the plone as root. installation will take sometime to complete. If any error thorws up, read carefully and install the missing plugins. ./install.sh standalone Once the installation is complete, read the README.html under /usr/local/Plone/zinstance/README.html Start the Plone by running ./bin/plonectl start from within the directory /usr/local/Plone/zinstance/ Open up a browser and navigate to the site http://localhost:8080 to ch...

Certain times, I get calls from staff saying that they are unable to send out emails from their shared mailboxes using the outlook web access (OWA) but they are able to do so using their outlook client. I didn’t have any issue with both the OWA and Outlook client while using my shared account. This must be because I am a member of the Domain Admin Group. To solve this issue for general staff/user, you need to add the appropriate permissions in the EMC. 1.        Go to EMC and right click on the shared mailbox and click properties as shown in the figure below. 2.        Click on “Mail Flow Settings” tab, select “Delivery options” and click “Properties” 3.        In the “Grant this permission to” section, click “Add” and add the user. He will be able to send emails from the shared mailbox using OWA. The assumption here is that the specified user has already been add...

Access the browser user interface (BUI) of the Sun Storage 7310 and go to the “Shares” tab. It has the option to add a Filesystem (NFS) or LUN (iSCSI). I will be concentrating on the Filesystem part for this documentation.  Click on the add symbol (+) beside the Filesystem to add the Filesystem. For this documentation, the Filesystem name used is “OS-2”.   A project by the name NFS has been already created for Network File System and we choose that to create our new Filesystem. The details of the Project NFS are given below: After the creation, the Filesystems will have the addition of the new Filesystem “OS-2” as shown below To manipulate the Filesystem “OS-2” as desired, edit the Filesystem and uncheck the checkbox “inherit from project” for the properties section and apply it.  We check the “Quota” checkbox and gave 500 GB for this documentation purpose. To add the Filesystem as a datastore in the VMware, open the VSphere c...

The windows servers (vm) has gone so slow and were stuck at "Please wait for the user profile service" for few minutes whenever a user logs in. After logging in the response time for any execution is very slow. Then I tried to find out the root cause for this issue. Few scenarios were possible that could have caused the issue at that time. i) Introduction of NAP recently for the Wireless Project ii) A hardisk failure of the Sun Storage 7310 hosting the virtual machines (still working on ..) When I check the event viewers of those affected servers, I could see a lot of Errors in it (especially event id 10016). Because of the introduction of NAP for the wireless authentication, this error has been thrown in those servers whose "Network Access Protection Agent" services has not been started. I changed them to Automatic startup type and started the services in all the servers. I recollect seeing those error events still which was only solved once I started the ...